Warranty

My Diamond Spot limited lifetime warranty.

My Diamond Spot offers a limited lifetime warranty against any manufacturing defects. We guarantee that all items sold will be free from all manufacturing defects at the time of delivery. If you believe your jewelry item has a manufacturing defect upon receipt, prior to it being worn, please email info@mydiamondspot.com so we may evaluate your jewelry item. If a manufacturing defect is found, your item will be repaired or replaced free of charge. Your limited lifetime warranty excludes damage caused by normal wear and tear, loss of gemstones as a result of damage to the product, and theft or loss of product/item. Repairs or services performed by a jeweler outside of My Diamond Spot will void your warranty permanently.

Eternity bands cannot be resized. If you find that the size you have ordered is incorrect, the ring will need to be remade at the customer’s expense.

Please note that the following examples are not considered manufacturing defects:

• The discoloration of precious metals caused by chemicals, make-up, perspiration, pools and hot tubs, or bathing. White gold rings are plated and to ensure that the plating will last, it is highly recommended that you take your rings off when showering, swimming, going to the gym, cleaning/using chemical products and even sleeping. Any extra rubbing/sweating of your skin against the metal can cause the plating to wear off faster.
• Prongs that, due to normal wear and tear, catch, wear out, or bend out of place.
• Loss of gemstones as a result of prongs being pulled, torn, caught, worn out, or bent out of place.