Round Solitaire Lab Diamond Ring
Free shipping available on every product.
No Refunds: All sales are final. To ensure that you get the best quality diamond for the most competitive price, My Diamond Spot negotiates with its suppliers terms that do not allow us to return or exchange merchandise. If you would like more details about an item or help before ordering, please Contact Us and we would be happy to guide you through the process or take your order over the phone.
Thank you for shopping with My Diamond Spot. We appreciate your trust in our products and services. Please take a moment to review our return policy before making a purchase.
No Refunds or Exchanges:
- To ensure that you get the best quality diamond for the most competitive price, My Diamond Spot negotiates with its suppliers terms that do not allow us to return or exchange merchandise.
- If you would like more details about an item or help before ordering, please Contact Us and we would be happy to guide you through the process or take your order over the phone.
Custom and Personalized Orders:
We do not accept returns or exchanges for custom or personalized jewelry.
Cancellation Policy:
Orders cannot be canceled once they have been placed as our production process begins immediately. Please review your order carefully before confirming.
Contact Information:
For inquiries or assistance regarding your order or our return policy, please contact our customer support team at info@mydiamondspot.com or through our Contact Us page.
By making a purchase from My Diamond Spot, you acknowledge that you have read and agreed to our return policy, which includes the absence of refunds or exchanges. We are committed to providing you with high-quality jewelry and exceptional customer service. Thank you for choosing us for your jewelry needs.
My Diamond Spot limited lifetime warranty.
My Diamond Spot offers a limited lifetime warranty against any manufacturing defects. We guarantee that all items sold will be free from all manufacturing defects at the time of delivery. If you believe your jewelry item has a manufacturing defect upon receipt, prior to it being worn, please email info@mydiamondspot.com so we may evaluate your jewelry item. If a manufacturing defect is found, your item will be repaired or replaced free of charge. Your limited lifetime warranty excludes damage caused by normal wear and tear, loss of gemstones as a result of damage to the product, and theft or loss of product/item. Repairs or services performed by a jeweler outside of My Diamond Spot will void your warranty permanently.
Eternity bands cannot be resized. If you find that the size you have ordered is incorrect, the ring will need to be remade at the customer’s expense.
Please note that the following examples are not considered manufacturing defects:
- The discoloration of precious metals caused by chemicals, make-up, perspiration, pools and hot tubs, or bathing. White gold rings are plated and to ensure that the plating will last, it is highly recommended that you take your rings off when showering, swimming, going to the gym, cleaning/using chemical products and even sleeping. Any extra rubbing/sweating of your skin against the metal can cause the plating to wear off faster.
- Prongs that, due to normal wear and tear, catch, wear out, or bend out of place.
- Loss of gemstones as a result of prongs being pulled, torn, caught, worn out, or bent out of place.
Shop with confidence!
We have 20+ years of jewelry experience and leverage our relationships to source the highest quality materials from across the world for our customers. We keep our prices competitive by relying on deep and long term relationships across our supply chain.